Internet Service Provider: Supanet (aka Supernet)
ISP Website URL: http://www.supanet.co.uk
Overview ISP Score:
8 out of 10
Review of Supanet ISP:
In deciding the best I.S.P (Internet Service Provider) in the United Kingdom, there are important factors to think of, these include internet speed, monthly package costs and general internet reliability. Supanet (http://www.supanet.com) is a leading UK ISP provider which claims to provide all these important aspects. Their broadband rates are far cheaper than their competitors (ranging from 3.25 to 15.99 per month) and can still provide a reliable high quality internet connection with adequate speed as it is based on BT's (British Telecoms) newly upgraded broadband network. Due to this, Supanet easily won a converted spot in the list of the best UK ISPs for 2013 - 2014.
If you have simple internet needs when it comes to an internet connection, then you only have to pay 3.25 per month which is the light internet plan from Supanet. For such a low package price, you will be able to do your usual online activities like emailing or browsing. The plan comes with up to 24 Mbps speed, generous 10GB download limit and free weekend UK calls to numbers beginning with 01, 02 and 03. Surprisingly, this comes with a free wireless "n" broadband router (ADSL/ADSL2/ADSL2+) reported to be worth R.R.P 69.99 too.
All Supanet broadband deals come with a brand new ADSL2+ wireless router (reported to be a Kasda 5815H + excellent Broadcom Chipset), this router supports the latest wireless protocols (802.11 b), (802.11 g), (802.11 n) and has built in x4 Ethernet / LAN ports (10/100Mbps) with an impressive external 1T1R 3dBi Antenna that allows up to 150Mbps. These routers also come fully optimised with the Supanet network and are pre-configured with your personal Supanet internet settings (TR-069 remote updating), so all you do is plug in and play, ideal for customers with no technical knowledge like silver surfers.
The Free Supanet wireless router (Router Brand Kasda 5815H) is also specially optimised for streaming data (films, music, data), downloading (films, music, data), and online gaming (Xbox Live, PC Gaming, Playstation). The router has all known gaming ports for the Top 50 online games forwarded as to allow superfast connections with zero pings, low latency and no internet dropouts. The Supanet router also have excellent parental controls that allows you to block any adult themed websites or even limit the amount of time your children spend on the internet during schooldays. You can activate these settings yourself or you can contact Supanet and they will make the changes remotely from their head office in the UK without you doing anything technical.
The Supanet router also comes with an USB port that is version USB2.0 for superfast data transfer, this USB port can be used as a portal storage device by plugging in a memory stick (16GB limit). You can then put music, films, and pictures on the memory stick and all networked PC's, Notebooks, Tablets, Smartphones in the house can share the files and also stream movies (Netflix, LOVEFiLM, Blink Box) and TV shows (Breaking Bad, Sherlock Holmes, The Walking Dead) onto their wireless device.
|Package||Broadband||Contract terms||Monthly price|
+ Line Only
|Up to 24Mb
+ Line Only
|Up to 38Mb
Currently, Supanet have a special router upgrade offer, for just 99p a month you can upgrade this router to an smart router called Kasda 5835HG (300N, USB2.0, Shared Printer Port, R.R.P 109.99) this is the ultimate in router technology offering increased WiFi speeds and data transfer of 300Mbps. It comes with two powerful detachable external 3dbi antennas (2Tx2r) which means you can watch and stream movies anywhere in your house including your garden or garage due to the extended Wi-Fi range and power. It also has an impressive printer sharing facility where you can print documents from any networked device to just one printer in the house, thus saving on hardware, ink and paper. It also now supports HD IPTV compatibility so you can now stream HD quality TV shows and HD movies directly to your PC, notebook, smartphone (Apple iPhone, Android), tablet (Apple iPad) or Internet Smart TV.
Another service that is unique to Supanet is for people who are living in flats or old houses with thick walls that have poor Wi-Fi range and speed. Supanet can provide a new piece of hardware called an internet booster / power booster for only 5.99 per month (this also includes a wireless n router worth R.R.P 49.99). The internet booster takes advantage of your home's existing electrical wires to simultaneously transfer data (music, films, video) while transferring power. This means you have the power-line solution for quickly and easily networking PCs and other network-compatible devices, such as a gaming console (Xbox One, PS4, and Wii U) or set-top box (Virgin, TiVo, Freeview). With home-plug AV technology, users can get speed of 200Mbps on a line length of 300 metres, ideal for enjoying HD video streaming, online gaming or any other bandwidth intensive tasks for work or play.
If you are feeling scared about using the internet due to the number of virus, phishing and email attacks from around the world then Supanet provide a unique service that for just 3.25 a month you can get the excellent and well known Norman Anti-Virus and Internet Security package. Supanet offers an easy to use automatic solution for the protection against any kinds of viruses, worms, trojans and hackers. Its comprehensive anti-virus software with unlimited updates ensures that your computer, where all your personal and professional information is stored, is safe and secure.
Supanet are also willing to pay for any re-connection or contract fees if you are unhappy with your current broadband provider, these includes UK ISP's such as TalkTalk, Plusnet, Sky, Be Broadband, O2 and BT broadband. So if you want to switch ISP provider due to any speed or poor internet issues or overpriced bills then Supanet are willing to make this move seamless and with no or little extra cost, in fact you can even benefit from their cheaper broadband prices and line rental.
For faster internet speed, Supanet also offers an excellent unlimited plan which only costs 15.99 per month. For this great price, you can already enjoy up to 24Mbps internet speed and unlimited download limit with unlimited free UK calls.
The cost of broadband packages and broadband deals from Supanet is just a fraction of the costs from other competitors. Despite the affordable price, you would not worry about constant connection interruptions and speed that encounters down time as Supanet uses the stable and reliable core BT (British Telecom) network.
What made Supanet even better than others is the fact that they can give you an option to bundle your internet connection with phone services. The Supanet light package only costs 3.25 per month for the first three months then rises to a respectable 9.99 per month afterwards. If you would like to experience Supanet Unlimited package, this is only 15.99 per month and line rental using a BT line can be from just 13.80 per month.
Even the customer support of Supanet deserves commendation. Your Supanet queries and concerns will be dealt with by professionally trained UK support group who have over 10 years’ experience of supporting ISPs that is based right in the United Kingdom.
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Recommendations for Supanet Broadband:
Overview ISP Score:
8 out of 10 - Good old ISP with UK Call Centre.